All orders are processed within 2 to 3 weeks through Yuntu (excluding holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
We offer Free international shipping to the following countries: United states, United Kingdom, Canada, France, Italy, Germany, Spain.
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 2 days of receiving your shipping confirmation email, please contact us at firstname.lastname@example.org with your name and order number, and we will look into it for you.
1)It normally takes within 24 hours of business day for us to process your order. However, please note that the processing time can also be affected by the stock status of individual items, the time of the year, national holidays, etc. If your order includes very popular items that are experiencing stock availability issues, then the order can take 1-3 business days to process and dispatch. We apologize in advance for any inconvenience caused by these delays and thank you for your patience.
2) We will make every effort to deliver your package ASAP. However, additional time may be required due to invalid addresses and custom clearance issues.
3) If there is any shipping issue with your package , you must contact Customer Support within 30 days after your order was placed.